Support

Open Fig Frame, grant access to your photo library, then select an album to display. The slideshow will start automatically. You can customize widgets, transitions, and timing from the settings screen.

Fig Frame works on any iPad or iPhone running iOS 17 or later. Fig Frame Lite supports devices running iOS 15.6 and above, though some features like the weather widget require iOS 16+.

Go to Settings and tap Widgets. You can enable up to six widgets including clock, weather, calendar, and reminders. Drag to reposition them, and customize their appearance. You can also create custom widgets using HTML.

Yes! Create a Shared Album in the Photos app and invite family members. When they add photos to the shared album, Fig Frame will automatically include them in the slideshow. No extra accounts or cloud services needed.

Yes. Photo slideshows and most widgets work offline. The weather widget requires an internet connection to fetch forecast data, and custom slides that load websites will need connectivity.

Plug in your iPad and set a sleep schedule in Fig Frame's settings. The app will automatically dim or turn off the display during sleeping hours and wake it back up on schedule. Make sure Auto-Lock is set to 'Never' in your iPad's Display & Brightness settings.

In Settings, tap Widgets or Custom Slides, then tap 'Add Custom'. Paste your HTML code into the editor. You can find ready-made examples on the Fig Frame website's Widget Gallery. Custom HTML has full access to CSS and JavaScript.

No. Fig Frame is fully private. Your photos stay on your device and are never uploaded to any server. There are no user accounts, no analytics, and no third-party tracking. See our Privacy Policy for full details.

To reset all settings, go to Settings within the app and tap 'Reset All Settings'. To remove the app entirely, press and hold the app icon on your home screen and select 'Delete App'. All app data is stored locally and is removed when the app is deleted.